Is it possible to generate new users within the platform?

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• Do all users have equal permissions?

  No, permissions vary depending on the type of profile assigned to the user. For more details, please review the relevant documentation.

• Why are there documents that the user cannot see pending audit?

  The visibility of documents pending audit is configurable and depends on the user's permissions. For more information, contact the Exactian administrator.

• How can I generate a new contingencies?

  You can create new contingencies through the corresponding configuration section.

• Is it possible to authorize the entry of a resource marked as not suitable?

  Yes, the "Exceptions" option in the main menu allows you to manage these situations. There you can create new exceptions, review existing ones, and generate reports.

• Why can't a contractor/supplier access the platform?

  First, it's necessary to activate notifications through the link sent from notifications@exactian.solutions. Then, in the platform, enable the options "Enable web.cont" and "Enable document upload" and make sure to save the changes.