What should I do if I see the warning: The Web.Cont service is not authorized for this "ID"?

What should I do if I see the warning: The Web.Cont service is not authorized for this "ID"?

Before accessing the platform for the first time, you must validate your account. When your company is registered in Exactian, we will send you an email from the sender notificaciones@exactian.solutions with a link that you must click to verify your information. If you don't see it in your inbox, make sure it's not in junk/spam folder. If you do not receive it, please notify your key contact.

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    • What is my ID?

      The ID refers to the company's tax identification. In case you have doubts about the right number, you can verify it with your key contact.

    • Why can't a contractor/supplier access the platform?

      First, it's necessary to activate notifications through the link sent from notifications@exactian.solutions. Then, in the platform, enable the options "Enable web.cont" and "Enable document upload" and make sure to save the changes.

    • What should I do if I see the warning: "Incorrect username and/or password"?

      In the event that the message "Incorrect username and/or password" is displayed, you must (first of all) verify if you are entering the correct tab: CONTRACTORS. If the warning message prevails you from accessing, you must contact your referrer.

    • ¿Cuál es mi ID?

      El ID hace referencia a la identificación fiscal de la empresa. En caso de que tengas dudas al respecto, podés verificarlo con tu referente.

    • ¿Qué debo hacer si visualizo el aviso: El servicio Web.Cont no está autorizado para este "ID"?

      Antes de acceder a la plataforma por primera vez, debés validar tu cuenta a través del correo electrónico. Para esto, al momento en que se da de alta tu empresa en Exactian, te enviaremos un email desde el remitente notificaciones@exactian.solutions ...