What should I do if the system shows me an error when trying to authorize a resource's entry?

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• Is it possible to authorize the entry of a resource marked as not suitable?

  Yes, the "Exceptions" option in the main menu allows you to manage these situations. There you can create new exceptions, review existing ones, and generate reports.

• Where do I manage my employees' credentials?

  The steps to manage employee credentials are as follows: 1. Go to Documentation/General Detail and click on the filters. 2. Filter by resources, selecting employee, active status, and satisfactory status. 3. Check the desired employee(s) and click on ...

• How do I interpret the color next to the contractor's name?

  The color indicates the overall status of the contractor, including the situation of their employees and vehicles. By clicking on the traffic light icon, a card with the complete status detail is displayed.

• When registering a new employee, do I have to fill in all the data requested by Exactian?

  The mandatory data to be completed in the registration will be highlighted with "bold" letters

• When is a document "Suitable"?

  A document is "Suitable" when it has been presented, approved and it is within validity date.