A document is considered suitable when it is submitted, approved, and current. If a future date is applied to the approval of a document, it will be considered suitable once that date arrives.
If a submitted document is still "Not suitable", you will need to check if it is still under evaluation (meaning it has not yet been audited) or if it has already been audited and has been rejected.
Yes, the "Exceptions" option in the main menu allows you to manage these situations. There you can create new exceptions, review existing ones, and generate reports.
The main reasons why it may not be possible to upload a document to Exactian are: That the file name contains special characters (example: ´*¨ []). That the file size exceeds 20 MB. That the internet connection is poor. It can also originate from the ...