Why are not all periods listed when submitting a document?
When not all periods are listed when submitting a document, it's necessary to check if it's a monthly document that has already been submitted and approved for the desired period.
Monthly documents can only be submitted once per period, so only periods for which the document has not been submitted will be displayed.
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I can't upload a document
The main reasons why it may not be possible to upload a document to Exactian are: That the file name contains special characters (example: ´*¨ []). That the file size exceeds 20 MB. That the internet connection is poor. It can also originate from the ...
What is the document's validity?
Exactian platform has 3 types of document's validity: - Monthly Submission, which are submitted month overdue. - Of specific Expiration, which must be presented according to the expiration date of the document, and which will have a validity date ...
How can I check the submission history of a document?
To check the submission history of a document, you can access it through the pencil icon of the desired resource (contractor, employee, or vehicle) and press the "H" (history) option of the document you wish to consult:
Which documents can be uploaded more than once a month?
Documents that can be uploaded more than once a month are those that have a specific expiration date, such as ART, SVO, Insurance Policy and Payment, PPE Form, Training, among others. You will be able to identify them when, at the time of loading the ...
Why do some documents appear grayed out in the audit section?
The visibility of documents pending audit is configurable and depends on the user's permissions. For more information, please contact the Exactian administrator.