Why are there documents that the user cannot see pending audit?
The visibility of documents pending audit is configurable and depends on the user's permissions. For more information, contact the Exactian administrator.
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Why do some documents appear grayed out in the audit section?
The visibility of documents pending audit is configurable and depends on the user's permissions. For more information, please contact the Exactian administrator.
Do all users have equal permissions?
No, permissions vary depending on the type of profile assigned to the user. For more details, please review the relevant documentation.
Is it possible to generate new users within the platform?
The creation of new users is reserved for those with the appropriate permissions. Please contact the Exactian administrator for further assistance.
Which documents can be uploaded more than once a month?
Documents that can be uploaded more than once a month are those that have a specific expiration date, such as ART, SVO, Insurance Policy and Payment, PPE Form, Training, among others. You will be able to identify them when, at the time of loading the ...
What does the green, yellow and red traffic light mean in relation to the valuation of the documents?
In the Exactian platform we have traffic lights that are related to the criticality of the documents: High (RED), Medium (YELLOW) and Low (GREEN). For a resource to be suitable, it must comply with all the HIGH criticality documents (red).